Mitigating patient risk: expecting the unexpected October 18, 2014
Transkript
Mitigating patient risk: expecting the unexpected October 18, 2014
October 18, 2014 Registration: 08:30–09:00 Presentations: 09:00–16:00 Mohawk College 135 Fennell Ave. West Room: iWing Rotunda and Lecture Theatre For directions visit: www.mohawkcollege.ca/ maps-directions.html Objective Attendees will explore how laboratories prevent errors in order to reduce the risk of harm to patients. Mitigating patient risk: expecting the unexpected October 18, 2014 | Mohawk College, Hamilton, Ontario Clinical laboratory technical staff members conduct a number of activities that could be considered risk management in the day-to-day operations of a laboratory. The performance of new tests is evaluated before use in patient care, control sample failures are investigated for instrument and reagent problems, and management responds to physician complaints. When incorrect results are reported, the staff must determine and correct the cause in order to report the correct results. If patients were treated based on incorrect results, management must estimate the harm that occurred to the patient and take steps to prevent similar incidents in the future. Risk management is not a new concept but a formal description of activities that laboratories are already doing as part of their quality assurance program to prevent errors and reduce harm to a patient. Speaker Line-up Gini Bourner. Gamma-Dynacare Laboratories, Brampton, Ontario Duane Boychuk. Hamilton Regional Laboratory Medicine Program, Hamilton, Ontario Julie Coffey. Institute for Quality Management in Healthcare, Toronto, Ontario Vince D’Mello. Grand River Hospital, Kitchener, Ontario Andrew Don-Wauchope. Hamilton Regional Laboratory Medicine Program, Hamilton, Ontario Andrew McFarlane. Institute for Quality Management in Healthcare, Toronto, Ontario Ruth Padmore. Ottawa Hospital–General Hospital Campus, Ottawa, Ontario Elianna Saidenberg. The Ottawa Hospital General Campus, Ottawa, Ontario Paul Yip. University Health Network, Toronto, Ontario IQMH Institute for Quality Management in Healthcare Who Should Attend? Medical laboratory technologists, laboratory physicians, residents, students, other healthcare professionals. Continuing Education Credits This event is an Accredited Group Learning Activity as defined by the Canadian Academy of Clinical Biochemistry Professional Development Program. Organized by the Institute for Quality Management in Healthcare (IQMH) in collaboration with the Hamilton Regional Laboratory Medicine Program (HRLMP). Register www.iqmh.org Fee Register early – space is limited. Online only: $150 Exhibits & Demos Participants will have the opportunity to meet with industry representatives for product demos. Don’t miss this great event! Register today www.iqmh.org Fee Register early – space is limited. Online only: $150 Agenda Time 08:30 – 09:00 Session 1 09:00 – 09:05 09:05 – 09:45 09:45 – 10:25 Presentation Title Registration and continental breakfast Presenter Welcome and opening comments Powerful lessons learned with an unprecedented lab shut down, followed by a successful recovery Overview of risk management from a laboratory perspective Break and vendor demos Berna Aslan and Duane Boychuk Lecture theatre Vince D’Mello Lecture theatre Gini Bourner Lecture theatre 10:25 – 10:45 Session 2 10:45 – Management perspective 11:25 of risk management How laboratory 11:25 – accreditation mitigates 12:05 risk 12:05 – Lunch/vendor exhibits/ 13:00 demos Session 3 Interpreting CLSI 13:00 – EP23-A Laboratory 13:40 quality control based on risk management 13:40– Evaluating lot-to-lot 14:20 change 14:20 – Break and vendor 14:40 demos Session 4 Role of laboratory 14:40 – testing in predicting 15:20 bleeding risk 15:20 – 16:00 16:00 Room (iWing) Rotunda Rotunda and classrooms Duane Boychuk Lecture theatre Julie Coffey Lecture Theatre Rotunda and classrooms Paul Yip Lecture Theatre Andrew DonWauchope Lecture theatre Elianna Saidenberg Lecture theatre Andrew Reporting critical values McFarlane and in hematology Ruth Padmore Berna Aslan and Closing comments Duane Boychuk Rotunda and classrooms Lecture theatre Lecture theatre This event is an Accredited Group Learning Activity as defined by the CSCC/ CACB Professional Development Program. IQMH Institute for Quality Management in Healthcare