riu kaya palazzo golf resort 2013 summer information

RIU KAYA PALAZZO GOLF RESORT
2013 SUMMER INFORMATION & CONCEPT
GENERAL INFORMATION
Hotel owner
Category
Concept
Opening year
: Kaya Holding A.Ş.
:5+
: Palazzo All Inclusive
: 28 June 2013
Season
Total indoor area
Total outdoor area
Number of floors
: 12 months
: 90.000 m2
: 120.000 m2
:5
Fax
E-mail
Web Site
: 0 242 725 59 08
: palazzobelek@kayatourism.com.tr
: www.kayatourism.com.tr
CONTACT INFORMATION
Address
Phone
Call center
: Üç Kum tepesi Mevkii, Belek / Antalya - Türkiye
: 0 242 725 54 90
: 0 212 444 52 92
DISTANCES
Antalya airport
Antalya city center
Closest town center
: 27 km
: 35 km
: 2,5 km (Kadriye)
Transfer possibilities
Beach location and length
Kaya Eagles Golf Course
: VIP transfer, bus, taxi (Belek, Serik, Antalya, Side, Alanya)
: 200 m long; hotel directly at the beach; private beach with 1 pier
: 150 m
ROOM & SUITE FACILITIES
Room type
Units
Maximum occupancy
Description
Superior room sea view
: 249
(max. 2 adults + 2
children)
Sea or pool view, 1 bedroom (french or twin), WC, bathroom with bathtub, shower, sitting
area with opening sofa bed (becoming a French bed), terrace or balcony (39-41 m2)
Swimm up superior room
: 26
(max. 2 adults + 2
children)
Sea or pool view, 1 bedroom (french or twin), WC, bathroom with bathtub, shower, sitting
area with opening sofa bed (becoming a French bed), terrace with direct exit into the pool (39
m2)
Suite sea view
: 140
(max. 3 adults + 1
child)
Sea or pool view,, 1 bedroom (french or twin), 1 living room with sliding door, 2 WC, bathroom
with Jacuzzi, 2 showers, terrace or balcony (79 m2)
Duplex Family Suite
: 14
(max. 4 adults + 2
children)
Sea view, 2 bedrooms (french or twin), 1 living room, 2 WC’s, 2 showers, 1 bathtub, 1
bathroom with Jacuzzi, terrace or balcony (108 m2)
Garden Superior Room
: 45
(max. 2 adults + 2
children)
Garden view, 1 bedroom (french or twin), WC, bathroom with bathtub or shower, sitting area
with opening sofa bed (becoming a french bed), balcony (35 m2)
Garden Suite
: 95
(max. 3 adults + 1
child)
Garden view, 1 bedroom (french), 1 living room, 2 WC’s, 2 bathrooms: one with shower and
one with bathtub, terrace or balcony (69 m2)
SPECIAL SUITE AND VILLA FACILITIES
Room type
Units
Maximum occupancy
Description
Swimm Up Suite sea view
: 15
(max. 3 adults + 1
child)
Sea or pool view, 1 bedroom (french and twin), 1 living room, 2 WC’s, bathroom with hydro
massage bathtub, 2 showers, private terrace with private pool (79 m2)
Duplex Swimm Up Suite
: 29
(max. 4 adults + 2
children)
Sea or pool view, 2 bedrooms (french and twin), 1 living room, WC, bathroom with hydro
massage bathtub, 3 showers, private terrace with private pool (108 m2)
Palazzo Suite sea view
: 20
(max. 3 adults + 1
child)
Sea or pool view, 1 bedroom (french or twin), living room, 2 WC’s, 2 showers, Jacuzzi, terrace
with sitting and sunbath area (108 m2)
Villa
:8
(max. 5 adults + 1
child)
Directly at the beach, 2 bedrooms (French and twin), living room, 2 WC’s, 2 bathrooms with
Jacuzzi and shower, changing room, terrace, private outdoor pool, dining room with kitchen,
entrance hall, private sunbath area and pavilion at the beach
GENERAL ROOM FACILITIES
Total number of rooms
: 633 (493 in the main building, 140 rooms at the garden area)
Duplex Family
Suite sea view
Swimm Up Suites
& Duplex Swimm
Up Suite sea view
Palazzo Suite sea
view
Garden Suite
Suite sea view
Garden Superior
Room
Superior Room
sea view
GARDEN
Swim up superior
room sea view
MAIN BUILDING
Code key system
High speed wireless
Internet
Digital safe
Room types &
facilities
Sea view
Pool view
Garden view
Slippers
Direct phone
Hair dryer
WC
Shower cabin
Jacuzzi at the terrace
Private Terrace
Private pool
Private pavilion
Bathrobe
Hydro massage bathtub
Jacuzzi at the room
LCD TV
Digital scales
Kettle
Espresso machine
GREETING
•
•
•
•
•
•
•
•
•
•
•
•
All guests are greeted personally at the entrance
At all rooms welcome letter signed by General Manager personally
At arrival champagne, fresh orange juice, special Turkish sorbet, Turkish delight and chocolate
For special room types express check-in; registration card filled in advance
Free post cards and postage stamps at the reception
Drinks & fruit service at the beach
Suitable layout of general areas for disabled guests
At departure water and car flavor service to the car
Umbrella service
Presents for Ladies at special days
Depending on VIP status, accompaniment to the room
On special days present for children upon arrival
SUITES SPECIAL SERVICES
Garden Family
Suite
Villas
Tea and coffee set-up
Duplex Family
Suite sea view
Minibar
Palazzo Suite sea
view
Fruit basket at room on arrival
day
Special pillow menu
Swimm Up Suite
& Duplex
Swimm Up Suite
sea view
Special services at
suites
GARDEN
Suite sea view
MAIN BUILDING
Full Minibar Setup
Room Service
VIP Airport transfer
Club Car allocation (VIP Golf
guests)
Butler service
Turn down service
Tropic fruits plate
%20 discount on SPA services
Dried fruits plate
On the check-in day
champagne, fresh orange juice
and special Turkish sorbet
Plate of Turkish delight
Private pavilion at the beach
Golf Club House use
OTHER SERVICES
Service
Free
Rent-a-car
Wireless Internet at the common area
Wireless Internet room
Charge
Shop
Doctor & Nurse
Laundry & Dry cleaning
Special dinner organization
Some A la Carte Restaurants
Free
Charge
Boutique
Jewelry shop
Souvenir shop
Business Center
Service
Pavilion
Photographer
Silver shop
Hairdresser
Wheelchair
HONEYMOON ROOM SERVICES
Service
Fresh flowers to the room
Special room decoration
Jacuzzi filled and decorated with flower petals
One dinner at any A la Carte restaurant and one
photograph
Special fruit basket and champagne at the room
Service
After dinner a cake will be served to the table
Once during the stay daily use of special decorated
pavilion
Private barbeque dinner in pavilion at the beach
Bathrobes used can be purchased
Aromatic candles at the bath
Breakfast service to the room at the first morning
Room Service
Transfer from the airport to the hotel, to the airport
with a limousine
Special Honeymoon room
Door decoration
Free
Charge
Private helicopter and plane service
Free
Charge
FOOD & BEVERAGE
RESTAURANTS & BARS PALAZZO ALL INCLUSIVE CONCEPT
Snack Restaurants (2)
Seasonal fruits service around the pool and at the
beach
A’la Carte Restaurants (6)
After meals flavored hot or cold towel service
Bars
Original branded beverages service
Live music at some A’la carte restaurants
Special Child menu at A la Carte restaurants and at
room service
Fish with bread or meatball service at the beach
(depending on weather conditions)
Patisserie (1)
Main Restaurant (1)
Kids Restaurant (2)
Original branded food and beverages service
Special diet menu
PALAZZO ALL INCLUSIVE BEVERAGE CONCEPT
Local and branded imported alcoholic and non-alcoholic
drinks, variety of fresh juices (orange, apple, carrot,
grapefruit)
Premium sparkling water & Coca Cola products
Drink menu’s are offered at all the bars (cocktails, tea,
alcoholic drinks, coffee, wine vs.)
Beer
Becks
Efes Pilsen
Aperitifs
Branded
Turkish Rakı
Vodka
Whiskey
Russian
Standard
Baileys
Kahlua
Beefeater
Gordon’s
Chivas Regal
Rum
Tequila
Cognac & Brandy
Captain Morgan
Olmeca
Napoleon
Liqueur & Digestives
Gin
House wine selection at the main restaurant
Tea and coffee selection at the Patisserie
International exotic cocktails at all bars
Vermouth
(Martini,Garrone)
Campari
Garrone Bitter
Bitter
Bianco
Dry
Amaretto
Dissarono
Absolut (all
kinds)
Cointreau Tia
Maria
Bombay
Smirnoff
Safari
Batida de
Cacao
Malibu
Jack Daniels
J&B
Bacardi
Mariachi
Truva
Jim Beam
Johnnie Walker
Glenfiddich
Glenlivet
Cutty Shark
Metaxa
VS
VSOP
Rosso
RESTAURANTS
Restaurants
Activities
Kind
Breakfast
Buffet
Lunch
Buffet
Dinner
Buffet
Night Buffet
Breakfast
Buffet
Buffet
Greeting with champagne, priority to kids, diet
buffet, all drinks are served to the tables, orange
juice, coffee in pots, tea service, Turkish tea
selection, a corner with equipment for preparing
infant formula
Greeting with aperitif drinks, diet buffet, all drinks
are served to the tables, priority at service for kids
Every evening different themes, greeting with
aperitif drinks, diet buffet, all drinks are served to
the tables, priority at service for children
Snacks, soups, etc.
Kids menu (baby food)
Main Restaurant
Kids restaurant and baby
corner – at the main
restaurant
Food corner at the Kids
Club
07:00 – 10:00
12:30 – 14:30
19:00 – 21:30
23:00-07:00
07:00 – 10:30
Lunch
Buffet
Kids menu ( baby food)
12:30 – 14:30
Dinner
Buffet
Kids menu ( baby food)
Cookies, pastry, fresh fruits, variety of ice cream,
juices
19:00 – 21:30
15:00 – 16:00
Bakery products and special ice cream bar
10:00 – 22:00
Continental breakfast
A la carte menu (Grilled on coal chicken,
hamburger, pasta and pizza selection), dessert
corner, salad buffet
Turkish snacks (Filled potato, Turkish pastry and
pita selection, döner, Turkish ravioli), dessert
corner, salad buffet
A la carte menu
10:30 – 12:00
12:30 – 16:00
11:00 – 16:00
24 hours
Extra
Snacks
Snacks
Patisserie & Drinks
service
Late breakfast
Buffet
International Snack
Restaurant
Snacks & Drinks service
Buffet
Turkish Snack Restaurant
Snacks & Drinks service
Buffet
Room service
Food & drinks service
Menu
Patisserie Café
Description
Summer Season
27 May – 31 October
Palazzo
From - Till
AI
Italian restaurant
A’la Carte Dinner
A’la Carte
A la Carte Menu, Child menu
19:00 – 22:00
Free
A’la Carte Dinner
A’la Carte
A la carte menu, Child menu, Cover charge 15 Euro,
free for villa guests
19:00 – 22:00
Extra
A’la Carte Dinner
A’la Carte
A la carte menu, Child menu
19:00 – 22:00
Free
A’la Carte Dinner
A’la Carte
19:00 – 22:00
Free
Lebanese Restaurant
A’la Carte Dinner
A’la Carte
A la Carte Menu
A la carte menu, Child menu, Cover charge 15 Euro,
free for villa guests
19:00 – 22:00
Extra
International Restaurant
A’la Carte Dinner
A’la Carte
19:00 – 22:00
Extra
Asian Restaurant
Fusion Mediterranean
Restaurant
Steak House
A la carte menu, Child menu, Cover charge 15 Euro,
free for villa guests
BARS
Summer Season
Bars
Activities
Kind
Lobby Bar
Drinks
24 hours
Pool Bar
Drinks
10:00 – 24:00
Beach Bar
Drinks & snacks
Bar on the pier
Drinks
Patisserie Bar
Drinks & snacks
10:00 – 19:00
10:00 – 17:00
/ 19:00 23:00
10:00 – 22:00
Irish Bar
Golf Club Bar
Vitamin Bar
Disco Bar
Drinks
Drinks & snacks
Drinks
Drinks
10.00– 24.00
07.00–19.00
08:00 – 20:00
23:00 – 2:00
Minibar
Drinks service
Daily
Description
All drinks in glass bottles, refilled once a day
27 May – 31 October
Palazzo
From - Till
AI
-
Extra
Minibar
2 bottles of water
1 bottle Sprite
1 bottle of wine
2 bottles of sparkling water
1 bottle Diet Cola
2 cans of Beer
1 bottle of Coca Cola
2 packs of Juice
1 bottle of Fanta
Chips & biscuits & chocolate
ENTERTAINMENT
Activity
Lounge parties
Pool games
Culture activities
Cooking lesson
Cocktail lesson
Dance lesson (Hip-Hop, Latin, belly dance)
Daily tournaments
Special games
Famous dance groups
Pool volley
Evening entertainment program
Internet cafe
Free
Charge
Free
Charge
Activity
Live music
Professional entertainment, acrobatic shows
Open-air disco
PlayStation
3 times a week party nights
Beach parties
Cinema
Driving Range once a week
Free
Charge
Billiards
Nintendo Wii
Amphitheatre
Disco
SPORTS
Activity
Darts
Air rifle
Water bicycle
Table tennis
Aerobics
Activity
Yoga
Pilates
Parasailing
Tennis lessons
Watersports motor-driven
Free
Charge
French bowl
Beach Volley
Water gymnastic
Basketball
Water polo
Archery
Water ski
Diving lessons
Banana
Jet Ski
Surfing and catamaran lessons
Windsurfing (with license)
Catamaran (with license)
Mountain Bike
FITNESS
Facility
Free
Charge
Fitness center
Facility
Free
Charge
Open-air fitness area
SPORTS CENTER
Facility
Football (2 professional pitches)
Free
Charge
Private tennis and golf lessons
Golf course (18 holes)
Facility
2 hard or clay tennis courts (15 €)
Free
Charge
Golf pro shop, Tennis Shop, rockets rent
Courts lighting
SPA & WELLNESS
SPA: indoor 3500 m2, open air 400 m2
Facility
Indoor swimming pools
Free
Charge
Spa Suites (2)
Fitness Center
Sauna (2)
Turkish bath (2)
Steam room (2)
Free
Charge
Snow fountain
Relaxing area
Massage
VIP Turkish bath and VIP Massage area
Skin and body care
Therapy room (12)
Facility
Vitamin Bar
Manicure - Pedicure
MINI CLUB
For children between 04 – 16 years old (Mini Club, Junior Club, Teenage Club)
Special designed cards with name, surname and room number information
Every week children are taking part in kids shows
Weekly special birthday parties.
Special shows for kids
At villas and special suits for kids under 12 years old light blue and pink bathrobes, slippers, kids shampoo, upon request
baby bathtub, mini tabouret, pot, milk in the mini bar
4 cartoon channel on TV at rooms
Infant formula preparing corner – with necessary equipment
Baby buggy, baby phone (for rent)
Opening times of the Mini Club change depends on season
Club
Mini Club
Activity
Palazzo
AI
1 June – 30
September
Competitions, Olympic Games,
Cooking, Pirates Day
09:00 – 18:00
4 – 12 years
(Mini & Junior)
Activity rooms, computer room,
cinema, playground with awning,
handcraft activities, aqua park,
open-air kids pool, kids pool with
awning, mini disco, Kids
Restaurant at the Main
Restaurant, Kids menu at A’la
Carte Restaurants
Mini Disco
20:30 – 21:00
13 – 16 years
(Teenage Bar)
Teenage Bar
Game room (Pinball, Play Station)
Special bar for teenagers (nonalcoholic drinks) Pinball, Play
Station, DJ lessons, cocktail
lessons
10:30 – 12:30
15:00 – 17:00
AQUAPARK
Slide
Rafting slide ( 130 meters )
Free
Black Hole Slide ( 125 meters )
Body slide ( 73 meters )
Free fall (39 meters )
Extra
Slide
Multiple slide ( 38 meters)
Free
Extra
Wave slide
Space hole slide ( 39 meters)
7 slides for adults, 2 slides for children and aqua tower, dolphin fountains, mushrooms, for little kids
Children entertainment pool (covered area)
Children pools (different waterslides and sprinklers, figures animals – water toys)
POOLS
Main Pool
Outdoor
area
x
Side Pool
x
Kids pool with awning
x
Infinity Pool
x
Pools
Indoor
area
Heated
Sea
water
Sweet
water
x
In the
garden
x
x
Depth
m²
3000
x
300
x
x
400
x
x
2200
Spa Indoor Pool
x
x
x
200
Spa Thalasso Pool
x
x
x
100
Swimm Up Villa Pool
x
x
x
200
Swimm Up Suit Pool
x
x
x
500
Swimm Up Dublex Pool
Waterslide Pools
( Sea Side )
x
x
x
800
x
x
x
300
PALAZZO CONVENTION CENTER
SAN MARCO
SAN MARCO 1
SAN MARCO 2
SAN MARCO 3
FOYER 1
TOSCANO 1
TOSCANO 2
TOSCANO 3
ROMANO 1
ROMANO 2
ROMANO 3
MARCELLO 1+2
MARCELLO 1
MARCELLO 2
FOYER 2
BELLINI 1
BELLINI 2
BELLINI 3
Height
9m
9m
9m
9m
9m
6m
6m
6m
6m
6m
6m
5m
5m
5m
5m
5m
5m
5m
Kaya Eagles Golf Course 18 Holes
Area
2.000 m2
668 m2
668 m2
670 m2
1.515 m2
245 m2
245 m2
250 m2
195 m2
146 m2
2
120 m
844 m2
422 m2
422 m2
377 m2
48 m2
90 m2
90 m2
Cocktail
2.000
700
700
700
1500
------------800
400
400
300
-------
Theatre
2.000
700
700
700
--230
230
230
180
140
140
800
400
400
--40
90
90
Classroom
1.500
450
450
450
--180
180
180
140
100
100
600
250
250
--25
60
60
Banquet
1.700
500
500
500
--120
120
120
------650
300
300
---------
U-Shape
----------60
60
60
50
40
40
--80
80
--20
30
30
Kaya Palazzo reserves the right to make any changes in the concept without informing 2. and 3. Persons/companies.